Objections in life insurance aren't a dead end - they're an opportunity to build lifelong client relationships OVERLAND ...

Progressive Takes Top Honors in Keynova Group's Semi-Annual Online Insurance Scorecard WILMINGTON, Del., /PRNewswire/ -- Keynova Group, the principal competitive intelligence source for digital ...

AI agents can reason through complex questions, understand intent, communicate naturally, and handle tasks that used to ...

For the past decade, customer journey design has assumed one thing: the customer is human. A real person. Messy. Emotional. Overloaded. Someone who needs clarity, reassurance, and a sense of progress ...

Many have negative associations when it comes to customer service provided by artificial intelligence, but Chetan Dube insists it can be done right. The 59-year-old billionaire AI pioneer is the CEO ...

HOULTON, Maine — F.A. Peabody Insurance is proud to announce that Shelby Stanhope, customer service agent for personal lines in the company’s Houlton office, has earned the Certified Insurance Service ...

Israeli AI agent startup Wonderful has raised $100 million in a Series A round led by Index Ventures, with participation from Insight Partners, IVP, Bessemer, and Vine Ventures. The large round, in a ...

Customer satisfaction in the individual life insurance market looks stable on the surface this year, but the numbers tell a messier story. J.D. Power’s 2025 U.S. Individual Life Insurance Study shows ...

Customer intelligence platform Enterpret Inc. today launched what it says is the first agentic feedback system designed to unify and act on customer signals across more than 50 data sources. The ...

Key insight: McKinsey analysts predict that agentic AI could redistribute deposit flows and compress banks' margins. What's at stake: A potential $170 billion in global profit decline if business ...

The MarketWatch News Department was not involved in the creation of this content. PALO ALTO, Calif. and ORLANDO, Fla., Oct. 21, 2025 (GLOBE NEWSWIRE) -- Talkdesk(R), Inc. today announced a significant ...