We all understand why companies want to offload their customer service to bots and hard-to-find remote “representatives” distributed all over the world: it saves money. The last resort of customer ...

DENVER (KDVR) — The Federal Trade Commission reports utility impostor scams are now topping the list in the U.S. In Colorado, scammers are impersonating a company common to homes and businesses. In ...

We previously noted some problems with receiving and sending messages in Mail.app when using Comcast .net, associated with the address switch-over from attbi.com. The most successful workaround was to ...

As searing heat and choking humidity warnings told Miami-Dade to stay inside, Xfinity customers from Coral Gables to Little Havana and even Star Island dealt with an outage that took away television ...

I am writing in response to the editorial about the dispute between the Big Ten Network and Comcast in the Sept. 18 edition of The Michigan Daily (Big Ten Blackout, 09/18/2007). I want to clarify that ...

Though users are still having trouble sending e-mail through Comcast's SMTP servers, the following settings seem to work for Microsoft Entourage and other e-mail clients: Receiving: 'Receiving account ...

Some Memphis Grizzlies fans are having trouble accessing the team's Wednesday season-opening matchup versus the Utah Jazz on FanDuel Sports Network Southeast. The outage appears to be happening with ...

Comcast/Xfinity users nationwide were experiencing trouble with their internet services on Tuesday morning, with users reporting problems in Chicago, New York, San Francisco and Washington, D.C. As of ...