Nathalie Scardino, chief people officer at Salesforce, reveals the three-metric framework the company uses to measure ...

Explore why approaching Customer Experience (CX) as a technology project leads to failure, and discover the importance of a ...

Explore the need for integration between site reliability engineering (SRE) and security teams to enhance organizational resilience through shared goals, frameworks, and automation.

In previous articles, we described how SaaS and recurring revenue growth does not operate within the traditional marketing funnel, but a more complex, bow-tie model. We also looked at the effects of ...

As startups and brands across the Gulf look to scale amid tighter competition and rising customer acquisition costs, Amazon ...

Praxis Management Group Inc. announces Georgia market expansion and continued growth driven by its strategic partnership with AT&T. Read on to find out more.

Artificial intelligence will drive innovation for banks, credit unions and investment companies, but they mustn’t lose sight ...

NSRCEL's Campus Founders program guides student entrepreneurs through early steps like identifying problems, validating ideas ...

Explore generative AI in financial services: how it works, top use cases, customer experience gains, key risks, and ...

The Bruker Energy & Supercon Technologies (BEST) division, a segment of Bruker Corporation (Nasdaq: BRKR), today announced ...

Micah Soldolski has been honored with the 2025 Global Recognition Award for his two-decade leadership in automotive services, ...