Salesforce contract renewals often become routine exercises—reviewing user counts, negotiating minor discounts and signing on the dotted line. But today, treating renewal as a checkbox exercise can ...

Contemporary academic institutions face many challenges when planning new technology or applications like hybrid learning. Overcoming resistance to change and fostering an environment that embraces ...

Charisma Glassman is Senior Partner & Global Head of Retail Advisory at Genpact, helping global brands transform the end-to-end value chain. I believe retailers are sitting on a goldmine of ...