Execs say DIY OpenAI connections risked pushing CRM data past the ‘trust boundary’ Salesforce users running Agentforce with ...

In all the excitement over Google and Facebook, my usually eagle-eyed enterprisey colleagues missed that salesforce.com exposed some of its users to a phishing scam. The Washington Post says that: ...

Salesforce is launching natural language queries for its Einstein Analytics that will enable visualization and data discovery breadcrumbs for business users. And given how Salesforce's analytics team ...

Securing cloud services remains a challenge for enterprises. That’s why several companies have been working on security solutions that specifically address that need. In the latest example of that, ...

Salesforce Lightning is the latest iteration of the well-known cloud-based CRM software from Salesforce. It features new and advanced functionalities and an updated, easy-to-use user interface.

Salesforce CEO Mac Benioff has alluded to a return to seat-based pricing for agentic AI, after the company experimented with usage and conversation-based models.

A business.com editor verified this analysis to ensure it meets our standards for accuracy, expertise and integrity. Salesforce CRM offers tailored workflows, integrated apps and a robust API, helping ...

When it comes to Salesforce Lightning vs Classic, Salesforce Lightning is the better option, offering a more modern interface and regular updates to power your business. The Lightning experience is ...

Salesforce’s $27.7 billion acquisition of team chat software vendor Slack was announced last week, with CEO Marc Benioff heralding the deal as a “match made in heaven” for the two companies. There are ...