The surge in healthcare consumerism is empowering patients with more autonomy and choices than ever when it comes to “shopping around for care.” In fact, industry research shows approximately 30% of ...

For the past decade, health systems have been told to invest in digital front door (DFD) technologies to solve access challenges. Many did so, modernizing websites, rolling out online scheduling, and ...

Effective patient engagement is driven by two things: relevance and consistency. Both of these features stand on the shoulders of robust, comprehensible data. First is consistency. When deploying ...