“Words create worlds” is a phrase that anyone familiar with conversational intelligence will not only recognize but also intimately understand. Word choice represents the speaker’s perspective and at ...

To take ownership of a decision, project or task, leaders or those aspiring to become leaders need to assume both the initiative to carry it out and the accountability for every facet of the outcome.

Managers generally don't get to refuse ownership of a process. As process owners they generally do get authority over the process design. Our internal help desk has a manager who is currently trying ...

Let’s be honest. In leadership, you don’t get to share the glory nor do you get to share the blame—it’s all on you. If an entrepreneur can't handle that, they probably aren't ready for a leadership ...