Faced with increasing demand for accountability and greater pressure from a changing media landscape, marketers are being asked by senior management as never before to address organizational issues: ...

To understand how an organization functions, you must analyze its dynamics and performance. The benefit of using a congruence model for this analysis is that it divides the analysis into four parts ...

Abbott and Alderson first introduced the concept of customer experience in the 1950s, and since then, many numerous models, articles and numerous scientific titles have been published. Creating a ...

Opinions expressed by Entrepreneur contributors are their own. There comes a time in the lifespan of every organization when the price to stay the same outweighs the price to change; when the old ways ...

This excerpt from chapter one focuses on the first component necessary for a fast-paced organization: leadership and mentoring. If you examine the characteristics of successful organizations, you will ...

In today's fast-paced business world, small changes can lead to significant outcomes. As in nature, where simple interactions create complex systems, businesses operate within intricate networks. This ...

Dr. Akin Akinpelu is the CEO of Akin Akinpelu Learning & Development Company. He can be reached via [email protected]. Businesses are always looking for ways to obtain an advantage in today's ...

Quality management is a proven method for improving organizational performance and meeting or exceeding customer expectations. Quality assurance programs differ across industries and manufacturing or ...

When reviewing job growth and salary information, it’s important to remember that actual numbers can vary due to many different factors—like years of experience in the role, industry of employment, ...

Given the recent mournful episode, Region #8 would have become the focus of a range of enquiries for the foreseeable future. It is therefore not inappropriate to review the human resources strengths ...