So you're watching volleyball, and you get it, the six players on the court rotate every once in a while after a point and before a serve. But, why? Where? In what order? Where can they go after they ...

Positioning, it sounds simple enough. Take the most advantageous position to attack the fire. There are multitudes of do's and don't regarding this most simple and yet most often misapplied function ...

In this morning's post ("Help! My Customers Don't Get it"), I published an email from a former BNET colleague where he complained about getting assigned to low-level contacts in his larger prospects.