Discover how digital experience platforms are redefining customer engagement in 2026 through personalization, omnichannel ...

The Korean AI innovator will showcase its proprietary multimodal platform and cross-domain emotion dataset, proving its scalability beyond media. Insight Flow is a universal platform for understanding ...

LAS VEGAS--(BUSINESS WIRE)-- Today, at Adobe Summit – the flagship digital experience conference – Adobe (Nasdaq:ADBE) unveiled its strategy and product offerings for agentic AI. Innovating on the ...

Despite all the hype surrounding AI-powered digital experience (DX) platforms, one critical barrier keeps holding back real innovation: data silos. While vendors promise pain-free, privacy-friendly ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. A customer data platform (CDP) is the ultimate wingman for businesses looking to improve ...

Adobe has unveiled a generative AI (genAI) assistant for Adobe Experience Platform (AEP) apps, a conversational interface that the company said would simplify access to customer experience data. The ...

The recently published Digital Experience Data Quadrant Report from Info-Tech Research Group highlights the top DX solutions for improving user engagement and experience delivery. The report findings ...

We didn’t just track DX headlines in 2025 — we traveled to get the context behind them. Here’s what stood up to reality.

With increasing talk about artificial intelligence (AI) in all corners of the business, including marketing, data is on everyone’s mind. Yet customer data has always been important for businesses to ...

A customer relationship management (CRM) system and a customer data platform (CDP) may initially appear to serve similar functions. However, while they certainly share some functionality, they are ...

Ernie Smith is a former contributor to BizTech, an old-school blogger who specializes in side projects, and a tech history nut who researches vintage operating systems for fun. Many organizations have ...