eSpeaks’ Corey Noles talks with Rob Israch, President of Tipalti, about what it means to lead with Global-First Finance and how companies can build scalable, compliant operations in an increasingly ...

Learn the ins and outs of call center software pricing, how to estimate costs, what to expect, and how to get the best deal. Whether you’re getting call center software for the first time or you’re ...

Call center quality assurance (QA) software — and its enterprise counterpart, contact center quality assurance software — have become essential for businesses that want to provide consistently high ...

When you think Canon, you might think cameras, scanners, printers and such. At CES this year, the company did a stride toward the softer side of tech, taking a broader view of what imaging means.

With three years spent researching, comparing, and testing software products, Tyler Webb is an expert on all things telecommunications. With work featured on GetVoIP.com, he's written over 150 ...

Struggling to choose the best call center software for your business? Compare top options to find the solution that fits both your team and budget. There are dozens of call center solutions available ...

Yahoo has begun allowing users to make telephone calls and search the Internet via its instant messaging system instead of relying only on Web browsers or e-mail, the company said on Monday. "IM is ...

The federal directive forbids vendors from shipping software with such flaws, and flags recent Microsoft, and Ivanti zero-days as examples. FBI and CISA have issued a joint advisory to warn software ...

Logitech has announced four new HD webcams for making HD video calling. The high-end model, the HD Pro C910, captures 1080p video. Executive Editor David Carnoy has been a leading member of CNET's ...